Returns & Exchanges
At Casa Maria, we want you to love every corner of your home, which is why we offer a 30-day return policy on all eligible furniture and decor items. If a piece isn't the perfect fit for your space, we are here to help you find an alternative or process a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware, assembly manuals, and protective padding are included to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location or schedule a home pickup for larger furniture.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.
